We’re two weeks into the new year. What are you seeing that you need to learn? What skills does your team need to develop? What’s working well? What’s broken? What’s hilarious? What’s horrible? If you can take an hour to think about foundational … [Read more...] about Step by baby step
For real. Never do these things
In April I wrote a newsletter issue on things every leader/communicator should always do, and then another on things a communicator should never do. And then I had a great time writing Jones, the villain in the WidgetCo story who did all of the bad … [Read more...] about For real. Never do these things
Asking with elegance
None of us is capable of doing everything we need/want to do in the world alone. Part of being alive is about giving and receiving help. But asking for help can feel so awkward. So how can we do it with elegance? I think it’s about recognizing … [Read more...] about Asking with elegance
The customer is king
This year, the question I get more than any other is: “How do I deal with someone who is trying to derail my meeting?” We’ve addressed several internal meeting scenarios, but what if it’s a customer meeting? Well, that’s a whole different ball … [Read more...] about The customer is king
It depends on who’s interrupting
When clients ask me “How do I deal with someone who is trying to derail my meeting?” my answer is, “It depends.” What is the purpose of the meeting? How much time is left to accomplish that purpose? Who is asking? How emotionally or … [Read more...] about It depends on who’s interrupting
Managing meeting chaos
Here’s something weird. This year, the question I get more than any other is: “How do I deal with someone who is trying to derail my meeting?” I’m not sure what it is about 2023, but apparently the humans in the meetings my clients are trying to … [Read more...] about Managing meeting chaos
Stealth mode
[This is the last poseyblog post in the ‘of course it has to be fictional’ story of WidgetCo. - If you’re new to it, start here: Chapter 1, Chapter 2, Chapter 3, Chapter 4, Chapter 5, Chapter 6, Chapter 7, Chapter 8, Chapter 9.] Monica hung up … [Read more...] about Stealth mode
Let’s tell one story
[poseycorp’s newsletter and blog are almost done telling the absolutely, positively fictional story of Clara and Marcus’s big adventures at WidgetCo. - If you need to catch up: Chapter 1, Chapter 2, Chapter 3, Chapter 4, Chapter 5, Chapter 6, Chapter … [Read more...] about Let’s tell one story
Just when you think it’s safe
[poseycorp’s newsletter and blog are telling the 100% fictional story of Clara and Marcus’s big adventures at WidgetCo. - If you need to catch up: Chapter 1, Chapter 2, Chapter 3, Chapter 4, Chapter 5, Chapter 6, Chapter 7, Chapter 8.] In the … [Read more...] about Just when you think it’s safe
No one gets a rest
[poseycorp’s newsletter and blog are telling the 100% fictional story of Clara and Marcus’s big adventures at WidgetCo. – If you need to catch up: Chapter 1, Chapter 2, Chapter 3, Chapter 4, Chapter 5, Chapter 6, Chapter 7.] Because there was no … [Read more...] about No one gets a rest