I am that person who can watch a great show for eight hours, until 2:30 am if necessary, because I HAVE TO KNOW WHAT HAPPENS NEXT. I am not alone. Our brains love completing patterns but they hate incomplete patterns more. Here’s Brené Brown: … [Read more...] about Binging til my eyeballs bleed
Step by step
A flash of insight is an amazing thing: “Oh, I see! I totally get what I should do!” But then, even though we get it, we don’t always do the new thing. Why? Because behavioral change is a physiological process, not a mental one. If we want to … [Read more...] about Step by step
Here we go again!
Welcome to the new year! I hope that your holiday break was restful and restorative, that your inbox and calendar are not overstuffed on re-entry, and that you feel refreshed and ready to tackle 2026! 2025 made it clear that we are living through … [Read more...] about Here we go again!
Why?
Do you know your Why? Simon Sinek’s ubiquitous work has taught us why our Why matters. When you communicate from your Why, your purpose shines through in everything you say and do. Your audiences feel it. You reach not just their heads, but their … [Read more...] about Why?
Your talk is a gift
The holidays are here, which makes me think of gifts, which reminds me of the key thing I tell every single client I meet: “Your talk is a gift, not a performance.” Why? Because if you want someone’s attention, what you’re saying must be … [Read more...] about Your talk is a gift
May you live in interesting times
Is that famous expression, “May you live in interesting times” a curse? A blessing? Both? If you’re part of the tech industry like I am, we are indeed living through interesting times. It’s exhausting, exhilarating, confounding. But we are … [Read more...] about May you live in interesting times
A taxonomy of questions
While working with a product GM a few weeks ago to prep for a critical launch, he wanted the shortest possible briefing doc. Can you blame him? A product launch is about so much more than the press briefings. There was A LOT on his mind!! We came … [Read more...] about A taxonomy of questions
Your brain or your mind
Your brain and your mind are not the same thing. They work in concert a lot (sometimes in ways we love, sometimes in ways we don’t). But sometimes they oppose each other. Every human brain has an amygdala, whose job is to keep you following … [Read more...] about Your brain or your mind
Certain ≠ right
Reading the Platformer newsletter “AI as Normal Technology, Revisited” made me smile. It seems to me that Arvind Narayanan and Sayash Kapoor, the “AI is Normal Technology” guys who think it might take decades for humans to integrate AI into the … [Read more...] about Certain ≠ right
Know your nervous system
Helping clients face their stage fright is a core communications coach capability. A brilliant Eng VP knows exactly what she needs to say, she has a great demo prepared, she has credibility with her audience. The only thing she doesn’t have is … [Read more...] about Know your nervous system
