If you want to do a terrible media interview, don’t have a plan. Don’t be clear about your business objective, don’t define a communications objective that will help you achieve your business objective, and definitely don’t have messages or proof … [Read more...] about Planning matters
One of the great benefits of being in charge is that you’re in charge. There’s no one standing over you telling you what to do. One of the biggest problems with being in charge is that you’re in charge. There’s no one standing over you to ask what to … [Read more...] about Don’t climb your mountains alone
Are you speaking at a conference soon? Fantastic! You are going to do great. Why? Because you invest seriously in preparation to reap real rewards. Yes, practicing can feel artificial and awkward. Especially practicing in front of other people. … [Read more...] about Practice builds comfort, confidence, and magic
Every one human brain has an amygdala, a part of our brain not much bigger than an almond. Your amygdala’s job is to keep you safe. It wants you to follow well-established patterns of behavior. When you break a pattern, your amygdala freaks out and … [Read more...] about Manage your brain!
Back a thousand years ago when I was overseeing PR for Java at Sun Microsystems, we urgently needed to finish the briefing doc for spokespersons at JavaOne. It was 1996, so Google Docs didn’t exist. It was after 7 p.m., and there I was at Moscone … [Read more...] about Leaks are good!
I’ve represented more than one company through a complex, high profile federal lawsuit. Nothing is more humiliating for a company than seeing their emails, text messages, and documents posted by opposing counsel on a huge screen in the courtroom for … [Read more...] about The Justice Dept is coming!
A ‘thought leadership campaign’ is about coming up with a great idea. It’s also about finding allies who will help you spread that idea. When you take the time to identify and individually cultivate people who have platforms that can really amplify … [Read more...] about Whose idea is it?
One of my favorite mythological metaphors is Indra’s Net. The Hindu God Indra has a net hanging over his palace. At every knot in the net sits a multi-faceted jewel. (If a net with jewels hanging over a mythical Hindu palace doesn’t do it for you, … [Read more...] about Cast your net wide!
It’s 2000, during the decadent late days of the dot.com boom, just weeks before the inevitable crash. It’s a Friday afternoon and no one’s doing much work in the office. I’m sitting there with our 33 year old CEO, who’s feeling pretty good … [Read more...] about Words matter
Yes, I am a communications coach. I help my clients become great communicators - as media spokespersons, as keynote speakers, as leaders. But sometimes I tell my clients to step back and say nothing. More often than not, the best way to position … [Read more...] about Sometimes the clearest response is silence