Not answering an email IS an answer to an email. An eyebrow raise can be more important than 30 minutes of talking. A quick text can bring down or elevate a whole company. Everything we do (and don’t do) communicates. This is why, when we wring … [Read more...] about Everything is communication
The right vibe
Here’s a truism to start the year: You can be present for other people when you’re not consumed by noticing/worrying about yourself. If you are pre-occupied with imposter syndrome or your headache or your mortgage, the noise in your own head may … [Read more...] about The right vibe
Prepare for the climb!
Image: Pixabay.com Change and growth can be uncomfortable and scary. It’s spectacularly uncomfortable to realize what we don’t know. And that’s not all – the steep end of a learning curve takes enormous resilience and stamina to climb. I try to … [Read more...] about Prepare for the climb!
Soundbites!!
Every great communicator delivers artful soundbites - in media interviews, in talks, in all hands meetings. Soundbites are useful EVERYWHERE. What’s a soundbite? A short, interesting sentence, in normal human syntax. Soundbites are memorable. A … [Read more...] about Soundbites!!
Don’t climb your mountains alone!
One of the great benefits of being in charge is that you’re in charge. There’s no one standing over you telling you what to do. One of the biggest problems with being in charge is that you’re in charge. There’s no one standing over you to ask what to … [Read more...] about Don’t climb your mountains alone!
Oh my, 11 years!
Eleven years ago, when I started poseycorp, I did not know what I did not know, and I did not know what I would never know. That may be true for all of us. The world keeps changing in ways and at speeds I’m sure many of us wouldn’t have imagined. And … [Read more...] about Oh my, 11 years!
Tell me more…
My genius friend has the best way of dealing with people who bring dumb, nonsensical or useless ideas to her. She just says, “Tell me more” and then watches them tie themselves into knots trying to add depth and justification to an idea when there’s … [Read more...] about Tell me more…
Don’t drown in the details
“Don't confuse me with the facts!” “The confused customer does not buy.” When you make your prospective customer feel stupid, when you drown them in details, they will find a way to make it YOUR fault that they don’t understand. And it IS your … [Read more...] about Don’t drown in the details
What should I do first?
You want to become a better communicator. But there are so many things to work on. Where should you start? With your audience. To be more specific: with how what you do/know really helps your audience. I have worked with people who are super … [Read more...] about What should I do first?
Politicians suck, but they are great repeaters
“Oh look at that shiny thing over there! Everyone’s talking about it! I’d much rather talk about that than our boring old messaging!” says the founder. “Please kill me now,” says the PR person (to herself only of course). Because the “boring old … [Read more...] about Politicians suck, but they are great repeaters
