In 30 years, I’ve trained hundreds of people to talk to the press. These are some of the most basic lessons every media spokesperson has to learn. But they’re equally useful in any communication. Behold the simple truths: Credibility is hard won … [Read more...] about Six Truths for media spokespeople
How you feel about yourself impacts how you communicate
My Dad always used to say, “Whether you think you can or you can’t, you’re right.” My Dad (and Henry Ford, who coined the phrase) were right. It drove me crazy when he said this, because I knew he was right. I’d go off in a huff to tackle whatever … [Read more...] about How you feel about yourself impacts how you communicate