Spring conference season is here. Are you leading a breakout? You’ll want to encourage and engage with questions from the people who chose to come to your session. A user conference is about building a deeper relationship with your audiences, making … [Read more...] about “I love that question!”
Thanks for coming to my session!
Spring conference season is here! Are you leading a breakout session? Start by saying THANK YOU to the people who chose to walk into your session room! Acknowledge your audience’s discernment and good taste. They chose YOUR session, after … [Read more...] about Thanks for coming to my session!
Your eyebrows
I couldn't care less what your eyebrows are doing when you’re doing a media interview or a talk. Why? Because if you over-rotate on worrying about what’s up with your eyebrows, your face will look even stranger and you’ll forget your … [Read more...] about Your eyebrows
One thing at a time
Want to be a better communicator — whether on podcasts, industry panels, or in media interviews? You will need to build skills! But please focus on building one skill at a time. If you’ve never done a TV interview before, you may think you need to be … [Read more...] about One thing at a time
Everything is communication
Not answering an email IS an answer to an email. An eyebrow raise can be more important than 30 minutes of talking. A quick text can bring down or elevate a whole company. Everything we do (and don’t do) communicates. This is why, when we wring … [Read more...] about Everything is communication
The right vibe
Here’s a truism to start the year: You can be present for other people when you’re not consumed by noticing/worrying about yourself. If you are pre-occupied with imposter syndrome or your headache or your mortgage, the noise in your own head may … [Read more...] about The right vibe
Prepare for the climb!
Image: Pixabay.com Change and growth can be uncomfortable and scary. It’s spectacularly uncomfortable to realize what we don’t know. And that’s not all – the steep end of a learning curve takes enormous resilience and stamina to climb. I try to … [Read more...] about Prepare for the climb!
Why?
Do you know your Why? Simon Sinek’s work is now ubiquitous. We all know how much a Why matters. When you communicate from your Why, your purpose shines through in everything you say and do. Your audiences feel it. You reach not just their heads, … [Read more...] about Why?
Soundbites!!
Every great communicator delivers artful soundbites - in media interviews, in talks, in all hands meetings. Soundbites are useful EVERYWHERE. What’s a soundbite? A short, interesting sentence, in normal human syntax. Soundbites are memorable. A … [Read more...] about Soundbites!!
Incrementalism
There is no substitute for daily practice. Real change comes from consistent, patient, disciplined, daily focus on new behavior. Want to learn to patiently listen during difficult conversations with employees? A daily practice of meditation will … [Read more...] about Incrementalism