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The customer is king

Lisa Poulson / October 31, 2023 / Communication, Internal Communications, Media Spokesperson, Persuasion, Professional Development /

Communication Internal Communications Leadership Persuasion Professional Development

This year, the question I get more than any other is: “How do I deal with someone who is trying to derail my meeting?” We’ve addressed several internal meeting scenarios, but what if it’s a customer meeting? Well, that’s a whole different ball … [Read more...] about The customer is king

It depends on who’s interrupting

Lisa Poulson / October 17, 2023 / Communication, Internal Communications, Leadership, Persuasion, Professional Development /

Communication Internal Communications Persuasion Professional Development

When clients ask me “How do I deal with someone who is trying to derail my meeting?” my answer is, “It depends.”  What is the purpose of the meeting? How much time is left to accomplish that purpose? Who is asking? How emotionally or … [Read more...] about It depends on who’s interrupting

Managing meeting chaos

Lisa Poulson / October 3, 2023 / Communication, Internal Communications, Leadership, Persuasion, Professional Development /

Communication Change Leadership Persuasion

Here’s something weird. This year, the question I get more than any other is: “How do I deal with someone who is trying to derail my meeting?” I’m not sure what it is about 2023, but apparently the humans in the meetings my clients are trying to … [Read more...] about Managing meeting chaos

Stealth mode

Lisa Poulson / September 19, 2023 / Change, Communication, Leadership, Persuasion /

Communication Change Leadership Persuasion

[This is the last poseyblog post in the ‘of course it has to be fictional’ story of WidgetCo. - If you’re new to it, start here: Chapter 1, Chapter 2, Chapter 3, Chapter 4, Chapter 5, Chapter 6, Chapter 7, Chapter 8, Chapter 9.] Monica hung up … [Read more...] about Stealth mode

Let’s tell one story

Lisa Poulson / September 5, 2023 / Change, Communication, Leadership, Persuasion /

Communication Change Leadership Persuasion

[poseycorp’s newsletter and blog are almost done telling the absolutely, positively fictional story of Clara and Marcus’s big adventures at WidgetCo. - If you need to catch up: Chapter 1, Chapter 2, Chapter 3, Chapter 4, Chapter 5, Chapter 6, Chapter … [Read more...] about Let’s tell one story

Just when you think it’s safe

Lisa Poulson / August 29, 2023 / Change, Communication, Leadership, Persuasion /

Communication Change Leadership Persuasion

[poseycorp’s newsletter and blog are telling the 100% fictional story of Clara and Marcus’s big adventures at WidgetCo. - If you need to catch up: Chapter 1, Chapter 2, Chapter 3, Chapter 4, Chapter 5, Chapter 6, Chapter 7, Chapter 8.] In the … [Read more...] about Just when you think it’s safe

No one gets a rest

Lisa Poulson / August 15, 2023 / Change, Communication, Leadership, Persuasion /

Communication Change Leadership Persuasion

[poseycorp’s newsletter and blog are telling the 100% fictional story of Clara and Marcus’s big adventures at WidgetCo. – If you need to catch up: Chapter 1, Chapter 2, Chapter 3, Chapter 4, Chapter 5, Chapter 6, Chapter 7.] Because there was no … [Read more...] about No one gets a rest

Put that baby in a corner

Lisa Poulson / August 1, 2023 / Change, Communication, Leadership, Persuasion /

Communication Change Leadership Persuasion

[poseycorp’s newsletter and blog are telling the 100% fictional story of Clara and Marcus’s big adventures at WidgetCo. - If you need to catch up: Chapter 1, Chapter 2, Chapter 3, Chapter 4, Chapter 5, Chapter 6.] April walked down to Justine’s … [Read more...] about Put that baby in a corner

Conversations are had

Lisa Poulson / July 18, 2023 / Change, Communication, Persuasion /

Communication, Change, Persuasion

[poseycorp’s newsletter and blog are telling the 100% fictional story of Clara and Marcus’s big adventures at WidgetCo. If you need to catch up: Chapter 1, Chapter 2, Chapter 3, Chapter 4, Chapter 5]   After the disastrous (at least in his … [Read more...] about Conversations are had

Can my enemy’s enemy become my friend?

Lisa Poulson / June 20, 2023 / Change, Communication, Internal Communications, Persuasion /

Communication, Change, Internal Communications, Persuasion

[poseycorp’s newsletter and blog are telling the 100% fictional story of Clara and Marcus’s big adventures at WidgetCo. If you need to catch up: Chapter 1, Chapter 2, Chapter 3] Clara and Marcus were glad things had gone well with April, but were … [Read more...] about Can my enemy’s enemy become my friend?

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