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Speak their language

Lisa Poulson / September 7, 2021 / Change, Communication, Customer Care, Evangelism, Internal Communications, Leadership, Messaging, Persuasion, Public Speaking /

Communication, Customer Care, Evangelism, Internal Communications, Leadership, Messaging, Persuasion, Public Speaking

As a great communicator you speak to your audiences in their language. You use their acronyms, you speak to their industry’s concerns, you know what “success” looks and feels like to them. Ask yourself: Based on what I know about the people I am … [Read more...] about Speak their language

I’m sorry!

Lisa Poulson / July 6, 2021 / Change, Communication, Customer Care, Internal Communications, Leadership, Media Spokesperson /

Communications, Change, Customer Care, Internal Communications, Leadership, Media Spokesperson

Every one of us is coming out of a rough year and a half, but we’re all damaged in different ways and carrying different wounds. You’re leading a team into the new world of hybrid work. Your team is struggling. So, likely, are you. Because you’ve … [Read more...] about I’m sorry!

We used to do this all the time…

Lisa Poulson / June 1, 2021 / Change, Communication, Internal Communications, Leadership, Public Speaking /

Communication, Change, Internal Communications, Leadership, Public Speaking

  I’m packing for a girls' weekend in Park City and I feel as overwhelmed as if I were getting ready for a three-month expedition in the Sahara. It’s five days. One time zone away. What is my problem??  My problem is that I haven’t … [Read more...] about We used to do this all the time…

Remember that you’re in a body

Lisa Poulson / May 18, 2021 / Change, Internal Communications, Leadership, Professional Development /

Change, Internal Communications, Leadership

  When you spend 10 hours a day on video conferences, it’s easy to forget that you even have a body. Working at home may mean no commuting, but it can mean a lot less movement for our bodies.  Ignoring your body will have an impact not … [Read more...] about Remember that you’re in a body

Can’t wait!

Lisa Poulson / May 4, 2021 / Change, Internal Communications, Leadership /

Change, Internal Communications, Leadership

In the last 15 months, we’ve all had to negotiate a new relationship with hope. What is it safe to hope for? When is it realistic to hope? When will I get vaccinated? When can I plan a vacation that requires a passport? When will I see my colleagues … [Read more...] about Can’t wait!

Say it again, Sam

Lisa Poulson / April 20, 2021 / Change, Internal Communications, Leadership /

Change, Internal Communications, Leadership

Have you ever noticed that when you’re super-stressed out you might not hear/absorb/remember something important that a colleague or customer said?  In 2020 every human on earth got a pretty huge helping of extra stress to manage on a daily basis. … [Read more...] about Say it again, Sam

Easing back in ?

Lisa Poulson / April 6, 2021 / Change, Internal Communications, Leadership /

Change, Internal Communications, Leadership

People are flying again - lots of people. The media is writing about healing from the trauma we suffered during the pandemic. The light at the end of the tunnel is getting brighter. At the same time, a quick Google search shows 759,000 results for … [Read more...] about Easing back in ?

Find things to celebrate

Lisa Poulson / October 20, 2020 / Communication, Internal Communications, Leadership /

Communication, Internal Communications, Leadership

poseyblog is trying something new in 2020 - we’re keeping posts under 1300 characters. You can always get more depth and resources in poseycorp’s newsletter - subscribe here! When I worked at a big PR agency, we started on the client holiday card … [Read more...] about Find things to celebrate

Everyone wants to be seen

Lisa Poulson / August 18, 2020 / Communication, Customer Care, Evangelism, Internal Communications, Leadership, Media Spokesperson, Messaging, Persuasion, Public Speaking /

Communication, Spokesperson, Customer Care, Evangelism, Internal Communications, Leadership, Media Spokesperson, Messaging, Persuasion, Public Speaking

poseyblog is trying something new in 2020 - we’re keeping posts under 1300 characters. You can always get more depth and resources in poseycorp’s newsletter - subscribe here!   In 2020, we’re all being called to find internal resources of … [Read more...] about Everyone wants to be seen

Say I Don’t Know

Lisa Poulson / June 30, 2020 / Communication, Evangelism, Internal Communications, Leadership, Media Spokesperson, Persuasion, Public Relations, Spokesperson /

Communication, Spokesperson, Evangelism, Internal Communications, Leadership, Media Spokesperson, Persuasion, Public Relations

poseyblog is trying something new in 2020 - we’re keeping posts under 1300 characters. You can always get more depth and resources in poseycorp’s newsletter - subscribe here! When it comes to the virus and the economy, there are so many questions … [Read more...] about Say I Don’t Know

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