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I’m sorry!

Lisa Poulson / July 6, 2021 / Change, Communication, Customer Care, Internal Communications, Leadership, Media Spokesperson /

Communications, Change, Customer Care, Internal Communications, Leadership, Media Spokesperson

Every one of us is coming out of a rough year and a half, but we’re all damaged in different ways and carrying different wounds. You’re leading a team into the new world of hybrid work. Your team is struggling. So, likely, are you. Because you’ve … [Read more...] about I’m sorry!

We used to do this all the time…

Lisa Poulson / June 1, 2021 / Change, Communication, Internal Communications, Leadership, Public Speaking /

Communication, Change, Internal Communications, Leadership, Public Speaking

  I’m packing for a girls' weekend in Park City and I feel as overwhelmed as if I were getting ready for a three-month expedition in the Sahara. It’s five days. One time zone away. What is my problem??  My problem is that I haven’t … [Read more...] about We used to do this all the time…

Remember that you’re in a body

Lisa Poulson / May 18, 2021 / Change, Internal Communications, Leadership, Professional Development /

Change, Internal Communications, Leadership

  When you spend 10 hours a day on video conferences, it’s easy to forget that you even have a body. Working at home may mean no commuting, but it can mean a lot less movement for our bodies.  Ignoring your body will have an impact not … [Read more...] about Remember that you’re in a body

Can’t wait!

Lisa Poulson / May 4, 2021 / Change, Internal Communications, Leadership /

Change, Internal Communications, Leadership

In the last 15 months, we’ve all had to negotiate a new relationship with hope. What is it safe to hope for? When is it realistic to hope? When will I get vaccinated? When can I plan a vacation that requires a passport? When will I see my colleagues … [Read more...] about Can’t wait!

Say it again, Sam

Lisa Poulson / April 20, 2021 / Change, Internal Communications, Leadership /

Change, Internal Communications, Leadership

Have you ever noticed that when you’re super-stressed out you might not hear/absorb/remember something important that a colleague or customer said?  In 2020 every human on earth got a pretty huge helping of extra stress to manage on a daily basis. … [Read more...] about Say it again, Sam

Easing back in ?

Lisa Poulson / April 6, 2021 / Change, Internal Communications, Leadership /

Change, Internal Communications, Leadership

People are flying again - lots of people. The media is writing about healing from the trauma we suffered during the pandemic. The light at the end of the tunnel is getting brighter. At the same time, a quick Google search shows 759,000 results for … [Read more...] about Easing back in ?

Why can’t they see me?

Lisa Poulson / March 30, 2021 / Communication, Evangelism, Innovation, Leadership, Media Spokesperson, Messaging, Persuasion, Public Relations, Public Speaking, Spokesperson, Storytelling /

Communication, Spokesperson, Evangelism, Innovation, Leadership, Media Spokesperson, Messaging, Persuasion, Public Relations, Public Speaking, Storytelling

The 2021 Edelman Trust Barometer found that 56 percent of respondents believe business leaders are “purposely trying to mislead people by saying things they know are false”. But you are not like the other business leaders that are lying! You are a … [Read more...] about Why can’t they see me?

Who’s with you?

Lisa Poulson / March 16, 2021 / Communication, Evangelism, Innovation, Leadership, Media Spokesperson, Messaging, Persuasion, Public Relations, Public Speaking, Spokesperson /

Communication, Spokesperson, Evangelism, Innovation, Leadership, Media Spokesperson, Messaging, Persuasion, Public Relations, Public Speaking, Storytelling

A majority of people believe business leaders are “purposely trying to mislead people by saying things they know are false”, according to the 2021 Edelman Trust Barometer. This is not good for you, business leader. But instead of raging that you’re a … [Read more...] about Who’s with you?

It’s not your fault

Lisa Poulson / March 2, 2021 / Communication, Evangelism, Innovation, Leadership, Media Spokesperson, Messaging, Persuasion, Public Relations, Public Speaking, Spokesperson, Storytelling /

Communication, Spokesperson, Evangelism, Innovation, Leadership, Media Spokesperson, Messaging, Persuasion, Public Relations, Public Speaking, Storytelling

People don’t trust corporations. The 2021 Edelman Trust Barometer found that 56 percent of respondents believe business leaders are “purposely trying to mislead people by saying things they know are false”. I think that’s called lying. Ouch.  When … [Read more...] about It’s not your fault

Bite into that steep learning curve!

Lisa Poulson / January 19, 2021 / Change, Communication, Leadership, Media Spokesperson, Persuasion, Professional Development, Public Relations, Public Speaking, Spokesperson, Storytelling /

Communication, Spokesperson, Change, Leadership, Media Spokesperson, Persuasion, Professional Development, Public Relations, Public Speaking, Storytelling

This January I’m encouraging you to dive into the sometimes scary work of becoming a great communicator. Why? Because I want you and your business to succeed, and nothing will serve you and your vision better than developing exceptional communication … [Read more...] about Bite into that steep learning curve!

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It was great to have a candid conversation with Becky and Keyana on the Just Checking In podcast. If you work in comms, this is a great listen. Listen Now »

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