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Giving the right gifts

Lisa Poulson / August 31, 2021 / Communication, Customer Care, Evangelism, Innovation, Leadership, Messaging, Persuasion, Public Speaking /

Communication, Customer Care, Evangelism, Innovation, Leadership, Messaging, Persuasion, Public Relations, Public Speaking

You know that whenever you speak to your audiences, you must give them a gift. Because when you give a talk it’s never about you, it’s about your audience. But how will you know when you have given them the gift they need most?  When your great … [Read more...] about Giving the right gifts

Is this really a story?

Lisa Poulson / August 17, 2021 / Communication, Evangelism, Leadership, Media Spokesperson, Messaging, Persuasion, Spokesperson, Storytelling /

Communication, Spokesperson, Evangelism, Leadership, Media Spokesperson, Messaging, Persuasion, Storytelling

So you’re converted to the power of stories. That’s GREAT! But how can you tell when your stories are really reaching your audience? If:  Your audiences become emotionally invested and won’t let you stop until they hear the end of the story;  … [Read more...] about Is this really a story?

Do I have a good idea?

Lisa Poulson / August 3, 2021 / Change, Communication, Evangelism, Innovation, Leadership, Media Spokesperson, Messaging, Persuasion /

Communication, Change, Evangelism, Innovation, Leadership, Media Spokesperson, Messaging, Persuasion

I give a lot of advice on how to come up with great ideas and great messages. But how do you know when you’re there? You know your vision and message are on the money when:  Your audiences listen to your message and ask for more content.  You … [Read more...] about Do I have a good idea?

Is panic a strategy?

Lisa Poulson / July 20, 2021 / Change, Communication, Leadership /

Communication, Change, Leadership

Ryan Holiday’s The Obstacle Is The Way, is the perfect read for anyone going through a huge change like creating the world of hybrid work. Things will go wrong as you and your team figure out how to return to the office, to travel, to events. Your … [Read more...] about Is panic a strategy?

I’m sorry!

Lisa Poulson / July 6, 2021 / Change, Communication, Customer Care, Internal Communications, Leadership, Media Spokesperson /

Communications, Change, Customer Care, Internal Communications, Leadership, Media Spokesperson

Every one of us is coming out of a rough year and a half, but we’re all damaged in different ways and carrying different wounds. You’re leading a team into the new world of hybrid work. Your team is struggling. So, likely, are you. Because you’ve … [Read more...] about I’m sorry!

We used to do this all the time…

Lisa Poulson / June 1, 2021 / Change, Communication, Internal Communications, Leadership, Public Speaking /

Communication, Change, Internal Communications, Leadership, Public Speaking

  I’m packing for a girls' weekend in Park City and I feel as overwhelmed as if I were getting ready for a three-month expedition in the Sahara. It’s five days. One time zone away. What is my problem??  My problem is that I haven’t … [Read more...] about We used to do this all the time…

Remember that you’re in a body

Lisa Poulson / May 18, 2021 / Change, Internal Communications, Leadership, Professional Development /

Change, Internal Communications, Leadership

  When you spend 10 hours a day on video conferences, it’s easy to forget that you even have a body. Working at home may mean no commuting, but it can mean a lot less movement for our bodies.  Ignoring your body will have an impact not … [Read more...] about Remember that you’re in a body

Can’t wait!

Lisa Poulson / May 4, 2021 / Change, Internal Communications, Leadership /

Change, Internal Communications, Leadership

In the last 15 months, we’ve all had to negotiate a new relationship with hope. What is it safe to hope for? When is it realistic to hope? When will I get vaccinated? When can I plan a vacation that requires a passport? When will I see my colleagues … [Read more...] about Can’t wait!

Say it again, Sam

Lisa Poulson / April 20, 2021 / Change, Internal Communications, Leadership /

Change, Internal Communications, Leadership

Have you ever noticed that when you’re super-stressed out you might not hear/absorb/remember something important that a colleague or customer said?  In 2020 every human on earth got a pretty huge helping of extra stress to manage on a daily basis. … [Read more...] about Say it again, Sam

Easing back in ?

Lisa Poulson / April 6, 2021 / Change, Internal Communications, Leadership /

Change, Internal Communications, Leadership

People are flying again - lots of people. The media is writing about healing from the trauma we suffered during the pandemic. The light at the end of the tunnel is getting brighter. At the same time, a quick Google search shows 759,000 results for … [Read more...] about Easing back in ?

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a great listen

It was great to have a candid conversation with Becky and Keyana on the Just Checking In podcast. If you work in comms, this is a great listen. Listen Now »

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